Shipping policy
AxisTech Shipping Policy – Oct 2024
Thank you for visiting and shopping at AxisTech. We are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below.
Shipping Locations
We currently ship to the following locations:
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Domestic: All States and Territories
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International: we are currently not shipping internationally
Shipping Methods and Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery time 5-7 business days
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Express Shipping: Estimated delivery time 2-3 business days
Please note that we live in a big country and some of you live off the beaten track so delivery times are estimates and may vary depending on your location.
Shipping Costs
Shipping costs are calculated based on the following:
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Calculated Rates: Shipping fees are automatically calculated based on your location and order size at checkout.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In the event of a significant delay, we will contact you via email to let you know what’s happening.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your shipment using the tracking link provided.
Lost or Damaged Packages
We are not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Addresses
Please ensure that all shipping information is correct before submitting your order. If an incorrect address is provided, we are not responsible for any lost packages or delays.
Returns and Exchanges
For information on returns and exchanges, please visit our [link to return policy].
Contact Us
If you have any questions regarding your shipment, feel free to contact us at:
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Email: info@axistech.co
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Phone: 1300 187 035
